Position:
1. Develops and implements systems for sellers, buyers, lead generation, contact database management, and back office support. Ensures that all systems and processes run efficiently, making revisions as needed.

2. Creates and maintains an Operations Manual that documents all systems and standards.

3. Responsible for maintaining all financial systems. This includes maintaining the books, paying the bills, handling payroll, assuring the collection of commissions, maintaining the budget, and generating financial reports. Responsible for the accuracy and timeliness of all financial information.

4. Develops and maintains all team filing systems (listings, contracts, legal, correspondences, etc.) and computer databases. This includes making sure that all reference material and forms are available and current.

5. Coordinates the purchase, installation, and maintenance of all office equipment.

6. Serves as the first point of contact in handling customer inquires or complaints.

7. Responsible for keeping the team leader informed regarding any problems or issues that need to be handled.

8. Responsible for hiring, training, consulting, and holding accountable all lead-generation and administrative team members.

Position:
1. Prospects for, follows-up with, presents to, and services buyers. This results in effective conversion rates for leads into appointments, appointments into buyer agreements, and buyer agreements into accepted purchase contracts.

2. Develops expert knowledge regarding mortgage financing, the neighborhoods, schools, and all issues regarding homeownership.

3. Provides high-level fiduciary needs analysis and coordinates a time-efficient home search process.

4. Consults with clients to ensure fiduciary service of the Real Estate transaction from initial contact through contract to close. (Coordinates with the Transaction Coordinator.)

5. Effectively negotiates for all buyer clients.